“I want to know when a client’s home needs service before they do. System monitoring gives us immediate knowledge of a component failure and in some cases the ability to fix the problem remotely. This is a significant advance in a business where service is everything.”
Ken Johnson, President of Premiere Systems
Atomoo Announces Partnerhsip with Premiere Systems
Luxury High-Rise Condominium market picks Atomoo’s Managed Service to increase customer service
Atomoo, the network expert in design, installation and ongoing support in all categories of residential technology, has recently partnered with Premiere Systems. Premiere is an industry leader in home automation technology for the luxury high-rise condominium and custom home markets, working with both individual homeowners and developers.
“We are very excited to have Premiere Systems as a partner. From the beginning Premiere has really understood not just the value of service, but what it means to provide their customers with a reliable environment that works all the time,” said Dan Newman, Atomoo Sr. VP of Sales and Marketing. “With their renowned reputation it will truly serve as a differentiator when they cannot just tell their customers their systems will work, but can actually quantify it for them.”
Atomoo will be providing Remote Monitoring and Management solutions that will better serve Premiere’s clients. This unique partnership not only delivers the highest quality service but also improves the bottom line. By knowing what is happening inside a client’s network, 24x7, and having secure remote access to key systems, the team is able to move from a chaotic, break-fix model to a proactive, managed model that ultimately reduces costs while providing fast and efficient service.
“I want to know when a client’s home needs service before they do,” said Ken Johnson, President of Premiere Systems. “System monitoring gives us immediate knowledge of a component failure and in some cases the ability to fix the problem remotely. This is a significant advance in a business where service is everything.”
Together Atomoo and Premiere will be working with clients to develop customized systems for their varied personal and business needs. One of the most popular programs allows for complete control of music, lights, window treatments, temperature, television, iPod, CD DVD libraries and security with the touch of one button at home or away.
About Atomoo, LLC
Atomoo is the leading provider of managed communications and network solutions in the residential systems market. Atomoo was founded with the vision of binding together access to and management of all of the devices, services, and applications that plug into the network backbone in today's Connected Home. Atomoo's solutions are specifically designed to help system integrators and custom electronics installation firms deliver a wider range of premium services to their clients. We are dedicated to helping our channel partners bridge both the technology and business process gaps in the transition to a world of digital convergence and a recurring service model. Atomoo provides managed network services, VoIP communications platforms, network design and support, and services process consulting. For more information on Atomoo and our products and services, visit online at www.atomoo.com or call us at 847-556-0292.
About Premiere Systems
Premiere is an industry leader in home automation technology for the luxury high-rise condominium and custom home markets. Premiere provides specialized experience as well as full service sales, installation and project management. Headquartered in Chicago since 1995, Premiere has a proven history of exceptional customer service and system performance. They work closely with every customer from concept through construction and closing whether they are a developer starting a new MDU(Multi Dwelling Unit) or an individual homeowner. For more information about Premiere Systems, visit www.premieresystems.com.