“I want to know when a client’s home needs service before they do. System monitoring gives us immediate knowledge of a component failure and in some cases the ability to fix the problem remotely. This is a significant advance in a business where service is everything.”
Ken Johnson, President of Premiere Systems
Atomoo Support Overview
Atomoo offers multiple support options to system integrators and their clients.
- All of Atomoo's solutions are delivered as a managed service and include a year of support for remote monitoring and management
- Atomoo provides additional advanced technical support to integrators for networking, VoIP, and application integration
- Support offerings, such as helpdesk services, are also available for direct assistance with integrators' clients
- Atomoo can work with integrators to help them develop custom support offerings for their clients